Already a customer?
If you've lost your licence key, email us from the same address you used at checkout and we'll resend it.
Common questions
Before you email...
You might find a quick answer here.
Make sure the computer can reach the internet (activation needs a one-time check). If you've moved machines, deactivate the old one from inside the app first. If you're still stuck, email [email protected] with your licence key and we'll sort it.
Yes. Open GB Nest on the old machine, go to Options > Activate, and deactivate from there. Then install and activate on the new machine using the same key. Hardware died? Email us and we'll release the activation on our end.
From the download page. It's a single EXE inside a ZIP - no installer, no admin rights required.
No problem - open the app, go to Options > Activate, and enter the licence key from your subscription email. The app will switch out of trial mode immediately.
Send us the request - the more detail about how you'd use it, the better. We read every one and many ideas end up on the roadmap.